Privacy Policy

Last Updated: July 8, 2026

Introduction

Welcome to MelMacGroup.com. This website is owned and operated by Mela Pro, LLC, doing business as (DBA) MelMac Group. 

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, including any information you provide through our contact forms or when communicating with us by phone, email, or text message (SMS).

Information We Collect

When you use our contact form or otherwise communicate with us, we may collect the following personal information:

• Name
• Email address
• Phone number, if provided
• Address
• Message content

We collect this information to respond to your inquiries, provide requested services, and improve our website and customer experience.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Date and time of your visit

This information is used to improve website performance, security, and user experience.

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries and requests.
• To provide services you have requested.
• To improve our website and services.
• To communicate with you regarding appointments, transactions, or requested information.
• To send marketing emails or newsletters only if you have expressly opted in. You may unsubscribe at any time.

SMS Communications

If you provide your mobile phone number and consent to receive text messages, we may use SMS to:

• Confirm appointments.
• Send appointment reminders.
• Notify you of schedule updates or important changes.
• Respond to your inquiries regarding our services.

Message frequency may vary depending on your interactions with us.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

Data will not be sold or shared with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with trusted service providers who assist us in operating our website or providing services on our behalf. These providers are only permitted to use your information as necessary to perform those services and are required to protect your information.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, including remembering your preferences and measuring website usage.

You may disable cookies through your browser settings; however, doing so may limit certain website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we maintain about you.

To exercise these rights, please contact us at:

Email: Melaproagent@gmail.com

SMS Terms and Conditions

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

You can cancel the SMS service at any time by replying STOP to any text message. After you send “STOP,” we will send a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you wish to receive messages again, simply opt in again through one of our available contact methods.

If you experience issues with our messaging program, reply HELP to any message or contact us directly at Melaproagent@gmail.com.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your messaging or data plan, please contact your wireless provider.

For additional information about how we collect and use your information, please review this Privacy Policy.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete that information.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date above will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Call It Closed
4851 Tamiami Trail N, Suite 200
Naples, FL 34103

Phone: 321-231-2162
Email: Melaproagent@gmail.com